We are always available if your loved one needs emergency help at home.
If your loved one has been discharged from hospital after an operation, been let down by their current care provider, or need urgent care after a fall, we can help.
We are experts in providing rapid response emergency care. We have experience of providing urgent care and we aim to be able to help within 48 hours of your call.
Urgent care with a personal approach
Within 24 hours of your call, one of our Care Managers will visit your relative at home to assess their needs. From that point on, the same person who carried out the assessment will oversee the care arrangements for as long as we are needed.
Often, family members are overwhelmed with the demands of organising urgent care for a loved one. We can manage the practical side of things, so you can be there to support emotionally. Organising hospital appointments and transport, seeking specialist medical advice, helping around the home – we can take care of everything.
Every situation is different, but sometimes emergency care is needed for the following reasons:
- Quick response for an unplanned discharge from hospital
- Emergency home care and confidence building following a fall or an accident
- Situations where another agency has let your relative down
- Rehabilitation after an operation
- Help when unforeseen circumstances occur
- Urgent palliative care so a loved one can return home and have the comfort and dignity of spending their final days in their own surroundings
Need to speak with us?
Then contact a member of our friendly team who is waiting to help you.