Personalised Support
We offer time to listen and understand what exactly are your needs.We will do a personalised support plan with you and your relatives helping to develop strong relationships, to ensure we provide you with the very highest level of care.
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Maintain independence
Hazelcare Limited will work with the person they will support to ensure that they have a structured day and support them to develop the skills to increase their independence, this may be very simple steps at first.
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Person-centred approach
We work in partnership with each person, agreeing together how we will support them to be as independent as possible, both in their own home and their local community. We also listen to the views of their families and the professionals who may be supporting them.
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Our mission goes beyond simply providing care. We are here to help individuals lead fulfilling lives, empowering them to live with confidence and peace of mind in the place they call home.

Welcome to Hazelcare

At Hazelcare Limited, our purpose is clear: we put our clients first, striving to enhance lives through compassionate, personalized care. Whether at home or in supported living environments, we focus on ensuring individuals feel safe, supported, and empowered to live with dignity, confidence, and independence. Our goal is to create spaces where clients feel at ease, with the opportunity to pursue activities and connections that bring joy and fulfilment.

How do we make this happen?

By offering a truly personalized approach to care. We work collaboratively with clients and their families to design care plans that reflect each person’s preferences, needs, and aspirations. We know how essential it is to maintain close relationships with loved ones, so we ensure that everyone remains involved and informed throughout the journey.

At Hazelcare, we believe exceptional care starts with a committed, well-prepared team. We select passionate staff and provide comprehensive training to ensure they can deliver the highest level of care. We are regulated by the Care Quality Commission (CQC), Care Inspectorate Wales (CIW), and the Care Inspectorate in Scotland (CI), holding ourselves to the highest standards to ensure our services are safe, compassionate, responsive, and effective.

 

We care and Listen

Our Accreditations

With our focus on quality and extraordinary support, we work to exceed expectations in regulatory compliance.

That’s why we’re proud to be aligned with nationally and globally-recognised organisations to ensure we deliver world-class, accredited support.

Internally, our in-house teams are committed to ensuring the highest, most up-to-date standards in every one of our services.

Our Information Security Management Systems (ISMS) are fully accredited to ISO 27001

 Our Quality Management fully accredited to ISO 9001

Hazelcare Supported living Model

HAZELCARE SUPPORTED LIVING MODEL

This model is designed to guide individuals through a structured pathway towards greater independence while ensuring they receive the necessary support at each stage. Hazelcare offers a personalized approach to supported living, empowering each individual to develop the skills, confidence, and connections they need to thrive.

ENTRY TO SHARED ACCOMMODATION

Description:

Clients begin their journey in shared housing, a supportive and community-based environment that fosters social connections and daily routines. Here, individuals can adjust to living with others, receive basic support, and build confidence in a shared setting.

Key Features:

Community-Based Environment: Shared accommodation offers a sense of belonging and community by connecting individuals with housemates and staff.

Routine Building: Staff help individuals establish daily routines, promoting comfort and stability.

Basic Skill Development: Staff provide assistance in daily tasks like cooking, cleaning, and managing personal care to encourage independence over time.

Objective:

This stage focuses on creating a comfortable, community-centered environment where individuals can feel supported as they adjust to shared living.

MOVE TO SMALLER SHARED PROPERTY

Description:

After clients become comfortable with shared living, they transition to a smaller shared property. This step offers increased independence, as individuals learn to manage more aspects of their daily lives. Staff continue to offer support but with a stronger focus on goal-oriented development.

Key Features:

Enhanced Independence: Individuals take on more responsibility in day-to-day tasks, such as managing their schedules, self-care, and meal preparation.

Goal-Oriented Support: Staff work with each client to set and achieve personal goals, such as building social skills, organizing their space, or budgeting.

Skill Development Focus: Emphasis on skills like time management, organizational habits, and self-care practices.

Objective:

This phase aims to prepare clients for individual living arrangements by helping them achieve a higher level of autonomy and reinforcing their daily skills.

SINGLE ACCOMMODATION AND HOME CHOICE

Description:

Clients ready for a higher degree of independence move into single accommodations with Hazel care’s flexible, lighter support. This stage focuses on guiding clients through the Home Choice process, which includes assisting with applications, exploring housing options, and preparing for independent living.

Key Features:

Independent Living Preparation: Clients manage their daily activities with minimal support, building confidence in their ability to live alone.

Home Choice Support: Hazelcare staff guide clients through the Home Choice process, helping them understand housing options, complete necessary applications, and prepare for the responsibilities of maintaining their own space.

Resource Access: Staff offer resources on budgeting, organizing, and managing household responsibilities to ease the transition.

Objective:

This critical step helps clients feel confident and well-prepared for living independently by ensuring they have the skills and resources needed for self-management.

INDEPENDENT LIVING

Description:

The final stage of the Hazelcare Supported Living Model is Independent Living. In this phase, clients transition to their own housing with minimal or optional support from Hazelcare, as needed. The focus is on empowering individuals to live confidently and independently, knowing they have access to resources or assistance if necessary.

Key Features:

Full Autonomy: Clients manage their lives independently, including daily routines, budgeting, and household management.

Minimal Support: Hazelcare provides optional support if requested, ensuring that individuals can maintain their independence with a safety net if needed.

Access to Ongoing Resources: Clients have continued access to Hazelcare resources and support networks to reinforce their independence.

Objective:

This stage represents the successful completion of the supported living pathway. Clients are equipped to live confidently, with the skills and resilience to maintain their independence.

 

Health and social care

We Provide Health and social care and work collaboratively with the following local Authorities

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CLIENT TESTIMONIALS

WHAT THEY SAY ABOUT US

We Cover the following areas

Our Areas

Regulated by Care Quality Commission 

England

Bristol - North Somerset Somerset - Bath and North East Somerset - Wiltshire - South Gloucestshire - Hounslow - Hertfordshire

Regulated by Care Inspectorate in Scotland

Scotland

Glasgow - Edinburgh

Regulated by  Care Inspectorate Wales

Wales

Cardiff - Newport

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CONTACT US

For more information on our Supported Living services click on the button below for quick response.