Privacy Notice

Hazelcare Limited understands the importance of your privacy and is committed to protecting your

personal data. This Privacy Policy outlines how we collect, use, and safeguard your personal

information in compliance with data protection laws.

By using our website, www.hazelcare.co.uk (“Our Site”), you accept this Privacy Policy. If you do not

agree, please discontinue use of Our Site immediately.

Definitions and Interpretation

In this Policy:

• “Account” refers to any account created to access or use specific areas of Our Site.
• “Cookie” means a small text file placed on your device when you visit certain parts of Our Site.
• For more details, see our Cookie Policy.
• “Cookie Law” refers to the Privacy and Electronic Communications (EC Directive) Regulations
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Information About Us

Owner and Data Controller

Hazelcare Limited

317 Two Mile Hill Road, Bristol, BS15 1AP

Email: [email protected]

Phone: 01179 080085

Scope of This Policy

This Privacy Policy applies only to your use of Our Site. It does not cover other websites that may be

linked to from Our Site. Please review the privacy policies of those sites separately.

What is Personal Data?

Under the General Data Protection Regulation (GDPR), personal data is defined as any information that

can identify a person directly or indirectly. This includes, but is not limited to, names, contact details, IP

addresses, and online identifiers.

Your Rights

We are committed to upholding your rights under the GDPR:

1. Right to be Informed: Transparent information about data collection and usage.
2. Right of Access: Access your personal data on request.
3. Right to Rectification: Correct inaccurate or incomplete data.
4. Right to Erasure: Request data deletion if no longer necessary.
5. Right to Restrict Processing: Restrict how your data is used.
6. Right to Object: Object to data use for certain purposes.
7. Right to Data Portability: Transfer your data to another provider where applicable.
8. Rights in Relation to Automated Decision-Making: Hazelcare does not use automated

decision-making or profiling on personal data.

For more details, please contact us using the information provided.

What Data We Collect

Depending on your use of Our Site, we may collect:

• Personal Data: Name, email address, phone number, and any information you submit in
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• Usage Data: IP address, browser type, and browsing patterns for analytical purposes.
• How We Use Your Data
• We process personal data on the basis of:
• Contractual Necessity: To provide our services.
• Legitimate Interests: For business operations and improvements.
• Consent: Where you provide consent, such as for marketing.
• Your data may be used for:
• Managing your Account and providing access to Our Site.
• Responding to inquiries and fulfilling service requests.
• Personalizing your experience on Our Site.
• Enhancing our services based on user feedback.

Marketing Communications

With your consent, we may send you marketing information about our services. You can opt out at any

time by following the unsubscribe link in emails or by contacting us directly.

Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected or

as required by law.

Data Security

We store your data securely within the UK. Our security measures include:

• Restricted access to sensitive information.
• Enhanced internet security and firewalls.

Data Sharing

We will not share your data with third parties except as necessary for legal compliance or with trusted

service providers who help maintain Our Site. We require these providers to uphold data protection

standards.

Managing Cookies

Our Site may place first-party Cookies to enhance user experience. You can control Cookies through

your browser settings. Some features may be limited if Cookies are disabled. For further details, please

refer to our Cookie Policy.

Accessing Your Data

If you wish to know what personal data we hold about you, please submit a Subject Access Request

to [email protected]. Requests are processed within one month unless additional time is required,

in which case we will inform you.

Changes to This Privacy Policy

This Privacy Policy may be updated periodically. The latest version will always be available on Our Site.

We recommend checking this page regularly.

Contact Us

For any questions or requests regarding your personal data, please contact us at:

• Email: [email protected]
• Phone: 01179 080085

Postal Address: Hazelcare Limited, 317 Two Mile Hill Road, Bristol, BS15 1AP